The Caf wants to reassure its beneficiaries. Despite the display anomaly on the CAF website (caf.fr), the back-to-school allowance, upgraded by the government to the tune of 100 euros per child, will be paid.
The Government has announced an exceptional revaluation of € 100 per child of the back-to-school allowance for the start of the 2020 school year. But following a national dysfunction, the rights to this revalued allowance are not displayed correctly in space. My Account on caf.fr and the Caf-My Account mobile app. This results either from a total absence of an amount on the beneficiary's file, or from the display of an amount not including the revaluation of 100 €. The services of the Family Allowance Fund today want to reassure beneficiaries and indicate that the payment will be made from August 18. “This anomaly, which is being resolved, will not impact the payment of the back-to-school allowance scheduled for August 18, 2020. Also, the Caf wishes to reassure the families who are entitled to the benefit: the back-to-school allowance school revalued by 100 € will be paid to them from August 18, without any action on their part ”, indicates the communication service of CAF. Caf also asks its beneficiaries not to clutter up the telephone platform for this reason and invites them to consult the information concerning the back-to-school allowance on caf.fr and the Caf's various social networks (Facebook, Twitter and Instagram)
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