The Regional Directorate of Companies for the Competition of Consumption, Labor and Employment (DIECCTE) reminds citizens that a website dedicated to reporting several types of problems encountered with a company is accessible online.
This is the “Signal Conso” platform accessible on the website https://signal.conso.gouv.fr
The report is made online by following the steps indicated.
“Signal Conso” is a state start-up attached to the DGCCRF whose mission revolves around three axes:
- Competitive market regulation;
- Economic protection of consumers;
- Consumer safety.
In this context of the health crisis, the establishment of price monitoring observatories is essential and also involves the participation of consumers, through reports through the online platform “Signal Conso”.
It should be noted that access to reports by the fraud prevention services is processed in real time as soon as it is a question linked to an excessive increase in prices.
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