The management of the port of Sint Maarten launched at the beginning of the month a survey of cruise passengers and crew members in order to improve the products and services of the destination.
This survey allows participants to give their opinions on current services, but also to suggest improvements for a better reception. "It is important to understand the needs of the crew who play an essential role in the behavior of passengers and the vision of a destination," said the port, adding that this investigation had been well received by passengers and crews. The results are also very satisfactory, said the port. Note that cruise lines also carry out their own satisfaction survey. _EH
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