Many subscribers surprised by the amount of their water bill: SAUR explains it

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Many subscribers were surprised when they discovered the amount of their water bill recently even though the renewal of the Public Service Delegation in this sector was to be accompanied by an overall drop in the price of the cubic meter of water.

The amount, which may have surprised the consumer and which has generated a surprise reaction on social networks, is particular and cannot be attributed to the delegatee.

Thus, this exceptional invoice includes both the end of the contract which linked the client to the previous delegate and which had not been invoiced (December 2018) and the first quarter of consumption in the context of the new contract. On this second point, customers can effectively see that the price per m3 of water has dropped. In all cases, the water bill clearly reflects the volume of water consumed. However, aware of the economic tension which certain customers have to face, SAUR opens the possibility to payment facilities and a person has been assigned to set them up and to explain this exceptional invoice in agencies.

The billing to come will find all its fluidity and confirm the efforts made by the Delegate, SAUR, so that the fall in the price of water contributes to the increase in purchasing power in Saint-Martin.

Simulation of the quarterly water bill including VAT for a consumption of 17 m3*

Values ​​given by way of example without contractual value

* 17m3 = average consumption over a quarter of a user in Saint-Martin

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