For 4 days it has been impossible to access the site of the savings bank if you are in Saint-Martin or in any country outside of mainland France.
The customers concerned can therefore no longer view their bank accounts or carry out transactions. Even more surprisingly, this large French bank has not communicated any official information on this subject either in the press or on the internet. Customers are distraught and no one knows when the problem will be resolved. According to our information and our reading of the press release below visible on the CEPAC site in metropolitan France, it seems that the site has been the victim of computer attacks from abroad and that to stop them, CEPAC has blocked requests from the international.
INFORMATION (read on the Cepac website)
For reasons beyond our control, some of our banking services are currently unavailable (unable to connect to the website and mobile applications - some credit card payments may experience malfunctions). Our technical services are working to restore service quickly.
We apologize for the inconvenience.
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